Copy of Refund policy

Refund policy

We have a 7-day return policy. Should you find the order to be unsatisfying, you can return it for a full refund (shipping will still be charged) within 10 days upon receiving the order. Refund can only be applied to the original payment method.

To be eligible for a return, your item must be in the original condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you should firstly contact us with your order number and describe the situation. If your return request is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without requesting will not be accepted.

Sale items or gift cards are non-refundable.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to firstly submit a return request, once the return request is accepted, make a separate purchase for the new items. Both inbound and outbound shipping will be charged in this case.

We will notify you once we’ve received and inspected the returned items. An admin charge will be applied and we will communicate with you before proceeding.  We will refund immediately once your return was approved. It can take up to 10-14 working days for your bank or credit card company to process the refund.

beige + bright reserves the right of all final decision.