Exchange/Return policy

Exchange/Return policy

We have a 5-day exchange/return policy for all products and return requests will not be accepted for orders placed by mistake. 

Not all requests are accepted and beige + bright retains the rights to the decision. Should you find any product to be defective, we will either send over a replacement or issue a refund for the product if the product is out of stock.

To be eligible for an exchange/return, your item must be in the original condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start an exchange/return, you should firstly contact us with your order number and describe the situation. If your request is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without requesting will not be accepted.

beige + bright reserves the right of all final decision.